Fraud Alert: Scams are on the Rise. Here’s what to look out for.
June 22, 2018
Summer is here, but fraudsters aren’t on vacation. In fact, it appears they are working overtime. Stay safe by being aware of these common ruses and keeping your account information and login credentials private.
Continue readingFraud Alert: Scams are on the Rise. Here’s what to look out for.
Name Dropping: Bay Fed members, employees raise more than $14K for Second Harvest
February 12, 2016
It was another successful season of giving, as Bay Federal Credit Union members and employees raised more than $14,000 for Second Harvest Food Bank’s holiday drive, held this past November and December.
Continue readingName Dropping: Bay Fed members, employees raise more than $14K for Second Harvest
Bay Federal Alerts Members About Skimming
January 7, 2016
Santa Cruz Sentinel
Bay Federal Credit Union has alerted members about a weekend incident in which a skimming device was found at the Aptos branch, leading to the arrest of two juvenile suspects from Southern California.
“We have a very clear process for letting affected members know if their cards were compromised and then we can reissue cards immediately in any one of the seven branches,” said Tonee Picard, executive vice president and chief development officer. “We have announced the skimming incident on social media... Unfortunately, this has become a common thing locally.”
Picard said video cameras at each ATM record activity and are monitored daily.
“This is how we caught this one so fast,” she said.
Bay Federal Credit Union has more than 60,000 members. The credit union posted information about skimming and ID theft at the Bay Federal website.
Bay Federal Credit Union Named one of "2015 Best Credit Unions to Work For"
October 31, 2015
Bay Federal Credit Union has been named one of the 2015 Best Credit Unions to Work For. Credit Union Journal has partnered with Best Companies Group to identify companies that have excelled in creating quality workplaces for employees.
Continue readingBay Federal Credit Union Named one of "2015 Best Credit Unions to Work For"
CFS* Investment Advisor Gina Bayer Achieves Twelfth in Revenue Nationwide
August 6, 2015
In the month of July, CFS* Investment Advisor Gina Bayer with Bay Federal Credit Union produced the twelfth highest revenue totals of any CUSO Financial Services, LP advisor in the entire nation. Gina frequently out-performs representatives from larger and nationally reaching Credit Unions.
Learn more about our Investment Services Team.
*Non-deposit investment products and services are offered through CUSO Financial Services,
L.P. (Member FINRA/SIPC). Products are: not insured, not guaranteed and may lose value.
Auto Loans on Upswing in County
June 8, 2015
In a sign the economy is picking up steam in Santa Cruz County, loans at not-for-profit credit unions are up compared to a year ago and auto loans are up dramatically. According to the California Credit Union League, credit union loans in the first quarter in Santa Cruz County totaled $377 million, up 15 percent.
Bay Federal Named 15th Best Place to Work
April 15, 2015
Bay Federal Credit Union has earned the “Best Places to Work in the Bay Area” designation! Over 500 applicants, the largest pool of entrants ever, were considered by the nomination committee. Only 132 were selected, and Bay Federal Credit Union was among them! Even better yet, we were the ONLY business recognized from Santa Cruz County, and the only Credit Union named as a finalist!
New Automated Fraud Prevention Calling System
April 1, 2015
Beginning Wednesday, April 15, CO-OP Financial Services, Bay Federal’s ATM network provider, will enhance their member notification efforts for suspected fraud cases. This service is used when fraud is suspected on a ATM or Debit card account, either by unusual transaction activity or unusual location of the transaction.CO-OP will enhance their efforts by introducing an automated assistant, nicknamed “Jill,” which will begin making outbound calls for some suspected fraud cases to contact members directly. “Jill” will ask members to verify recent transactions on their account to confirm that the charges are not fraudulent. Remember that neither Bay Federal Credit Union nor CO-OP will ever call you and ask for complete account information or social security numbers. CO-OP’s Card Member Security team will continue to be available 24 hours a day, 7 days a week, to provide assistance from a live agent.
This new enhancement will contribute to reducing fraud losses for our members and the Credit Union. For more information on protecting your accounts from fraud, please visit our Fraud Prevention page.
New Technology Enables Instant Debit Card Replacement for Those Impacted by Debit Card Fraud
March 14, 2015
In response to the recent fraud risk alert, your Credit Union worked around the clock to deploy new technology to instantly reissue Debit Cards. You have the opportunity to be among the first of our members to take advantage of these new cards. Not only will you have the instant satisfaction of having a new Debit Card in hand, you will also have the ability to choose your image from our local area!
Debit Card Fraud Reported
March 11, 2015
We have identified a limited group of members whose Debit Card information (both card numbers and PINs) were at high risk for fraud. We have traced the point of compromise to a breach of cardholder information at Kmart that occurred in October 2014. Although the information was stolen from Kmart in October, fraudulent activity on accounts did not appear until Wednesday, March 11, 2015.