Message to our Members on Support in Uncertain Times

January 30, 2025

At Bay Federal Credit Union, we are committed to serving every member with care and respect. As a not-for-profit, member-owned cooperative, we believe in inclusion, empowerment, and community strength. No matter what changes may come, you are a valued part of our credit union, and we’re here to help.

If you or your household are facing challenges due to unexpected changes, we encourage you to take advantage of the resources available to help you stay on track:

• Support Services: Explore loan assistance options and relief programs.
• Financial Wellness Tools: Access helpful guides, budgeting tips, and educational materials.
• Free Financial Counseling: Speak with experts from GreenPath, our trusted partner, for personalized guidance at no cost to you.

Bay Federal has always stood for financial inclusion and support, ensuring that all of our member-owners have access to the tools they need to thrive. If you have any questions or need assistance, please reach out. We’re here for you.

Sincerely, 

Carrie L. Birkhofer
President and Chief Executive Officer
Bay Federal Credit Union