We are aware of recent reports of scam attempts targeting Bay Federal members. These scams may involve phone calls or messages that appear to come from Bay Federal Credit Union, asking members to provide personal or account information, including one-time PINs, online banking credentials, or other sensitive details.
Please remember:
Bay Federal employees will NEVER ask you to share your online banking password, one-time PINs, or full card numbers over the phone, via text, or by email.
If you receive a suspicious call, message, or email:
Your security is our priority. Stay alert and protect your personal information.
January 30, 2025
At Bay Federal Credit Union, we are committed to serving every member with care and respect. As a not-for-profit, member-owned cooperative, we believe in inclusion, empowerment, and community strength. No matter what changes may come, you are a valued part of our credit union, and we’re here to help.
If you or your household are facing challenges due to unexpected changes, we encourage you to take advantage of the resources available to help you stay on track:
Bay Federal has always stood for financial inclusion and support, ensuring that all of our member-owners have access to the tools they need to thrive. If you have any questions or need assistance, please reach out. We’re here for you.
Sincerely,
Carrie L. Birkhofer
President and Chief Executive Officer
Bay Federal Credit Union
You will be redirected to a website outside of the Bay Federal Credit Union website and entering a website hosted by another party. The linked website is not operated by Bay Federal Credit Union. Bay Federal Credit Union is not responsible for the content or availability of the linked website. Bay Federal Credit Union does not represent the operator of the linked website, the member, or any other users if the two enter into a transaction. Privacy and Security Policies of the linked website may differ from those of Bay Federal Credit Union.
