We’re Here to Help You Through Challenging Times
At Bay Federal Credit Union, we understand that life doesn’t always go as planned. Whether you’re facing a layoff, a government shutdown, or another unexpected financial hardship, we’re here to support you. Together, we can find solutions to help you regain control and navigate this challenging time.
Financial hardships come in many forms, from job loss to unexpected medical bills, business closures, or natural disasters. No matter the cause, early action can make a big difference. If you’re experiencing financial difficulties, we encourage you to reach out to us as soon as possible so we can work together to explore your options.
How Bay Federal Credit Union Can Help
Loan Payment Assistance
We offer flexible options to help you manage your loan payments:
- Skip Pay Program: Postpone a qualified vehicle, RV, or personal loan payment and free up funds for other essential needs.
- Consumer Preservation Program: Explore deferral or reduced payment options for auto loans and other consumer loans.
Credit Card Support
We can help you find temporary solutions for managing your Bay Federal Visa Credit Card payments. Our specialists are here to help!
Mortgage Assistance
If you’re struggling to keep up with your mortgage, we’re here to guide you through available payment relief options.
Financial Counseling Services
Sometimes, having a plan makes all the difference. Through our partnership with GreenPath Financial Wellness, you can access free, confidential financial counseling. Whether you need help with budgeting, managing debt, or planning for the future, GreenPath’s experts are ready to assist.
Additional Resources and Support
We’ve compiled a list of trusted external resources that may help:
- United Way’s 2-1-1 Service: Connect with local financial, health, and social services in your community.
- Government Assistance Programs: Find information on unemployment benefits, food assistance, emergency housing, and more.
- Veterans’ Resources: Access specialized support services designed for veterans and their families.
Tools to Take Control
GreenPath Financial Wellness
Get help with debt, credit, budgeting, and financial counseling.
Free Credit Report
How and why you should get a Credit Report every year.
Money Management
Your Personal Financial Management tool is available through BayFedOnline and within the Mobile App.
Calculators
A collection of easy-to-use financial calculators for savings, loans, mortgages, budget and retirement.
Fraud Resources
If you believe you’ve been the victim of fraud, Bay Federal is here to help.
Contact Us
You may contact us during regular business hours at 831.479.6000 or toll-free at 888.4BAYFED.
We're Ready to Help
If you’re experiencing financial hardship, don’t wait to reach out. Our team is ready to listen and help you find solutions that work for your unique situation.