Capitola, CA – May 30, 2023 – Bay Federal Credit Union is pleased to welcome Stephanie Como to the organization as their Vice President, Digital Services. In this position, Ms. Como will oversee member interactions with Bay Federal Credit Union through digital channels including online and mobile banking platforms, the member service center, and the digital lending team.
Ms. Como joins Bay Federal with over 15 years of financial industry experience and nine years of credit union experience. She brings with her expertise in user experience optimization, process excellence, and project management.
“I feel so grateful I’m able to offer my talents to Bay Federal, joining in their dedication to provide the best member experience possible,” Ms. Como said. “My goal is to ensure the most productive and efficient processes for both The Credit Union and our members across digital platforms.”
Ms. Como earned a bachelor’s degree in political science from Ave Maria University and has continued her education with multiple professional certificates including Project Management Professional, Lean Six Sigma, Design Thinking, Journey Mapping, and UX. Apart from empowering her team to achieve amazing goals, she loves spending time at the beach with her husband, daughter, and two dogs.
About Bay Federal Credit Union
Bay Federal Credit Union is a full-service, not-for-profit financial institution that serves over 86,000 members and 2,400 local businesses throughout Santa Cruz, San Benito, and Monterey counties. With more than $1.6 billion in assets, Bay Federal is the largest member-owned financial institution in the region. The organization has been proudly serving its members and the community since 1957. Bay Federal is a certified Community Development Financial Institution, with a primary mission of promoting community development alongside their financial activities. Bay Federal has an award-winning employee volunteer program in which employees have given their own money and volunteer for numerous local schools, nonprofit organizations, and community events each year.
Contact: Amy Ivey, SVP, Chief Marketing Officer
Bay Federal Credit Union
831.477.8409
aivey@bayfed.com
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