Capitola, CA – May 3, 2022 – In its most recent move to enhance its digital banking solutions, Bay Federal Credit Union has promoted Katie Gray to Digital Lending Manager. Ms. Gray will strive to optimize the online consumer loan experience for members.
Her team is responsible for processing applications and continuing to ensure that the experience is streamlined and member friendly.
Ms. Gray, who came to the Credit Union in 2019, enters her new role well-equipped after serving as a Process Architect and Digital Delivery Manager.
“It’s wonderful to be stepping into another digital channel,” Ms. Gray says. “Our digital channels are excellent avenues to help members, and I’ll be looking to provide options and solutions to make the online consumer loan experience even more meaningful.”
Ms. Gray will also draw from her experience in the 2021 CUES Emerge Leadership Program, where she connected with credit union peers from around the globe to learn, collaborate, and compete.
Prior to joining the Credit Union, Ms. Gray worked in management for Google Express via SMX. She earned a Bachelor’s degree from UC Santa Cruz in 2006.
About Bay Federal Credit Union
Bay Federal Credit Union is a full-service, not-for-profit financial institution that serves over 80,000 members and 2,400 local businesses throughout Santa Cruz, San Benito, and Monterey counties. With more than $1.6 billion in assets, Bay Federal is the largest member-owned financial institution in Santa Cruz County, serving its members and the community since 1957. Bay Federal is a certified Community Development Financial Institution, with a primary mission of promoting community development alongside their financial activities. Bay Federal has an award-winning employee volunteer program in which employees have given their own money and volunteer for numerous local schools, nonprofit organizations, and community events each year.
Contact: Amy Ivey, VP Marketing and Development
Bay Federal Credit Union
831.477.8409
aivey@bayfed.com
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